Privacy Policy

Privacy Policy

OnFin Ltd is responsible for protecting the confidentiality and security of clients' personal and financial information and data. By opening a trading account with the Company, the client hereby consents to the collection, processing, storage, and use of their personal information by the Company as described below and in accordance with applicable data protection laws (including but not limited to the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Data Processing Law). The "Christmas Trading" promotion is owned by OnFin Ltd.

The Company collects information necessary for opening a client’s trading account, conducting transactions, and protecting the client's assets and privacy, as well as for providing clients with the services they require. In this regard, the Company may request information from clients, and, under certain circumstances, gather data from banks and/or credit institutions, and/or clearing institutions, and/or other sources to assist the Company in creating client profiles based on their requirements and preferences for effective service provision. The Company may collect client credit card information if needed to provide the services selected by the client. The information collected by the Company includes information necessary for communication and identification of clients. The Company may also collect certain demographic information, such as the client's date of birth, education, occupation, etc. The Company also assesses information related to trading.

The Company also collects non-personal information, which is information that does not allow us to identify the end user.

All other information collected by us is considered personal information and allows us to identify the end user:

We may record any communications with you, whether electronic, by phone, in person, or otherwise, relating to the services we provide to you and our professional relationship with you. These records will remain the exclusive property of the Company and serve as proof of communication between the Company and you. Such records may be made without a warning signal or any other additional notice.

Identity Documents

Documents requested for identity verification and proof of residence. This information is collected for conducting transactions using services provided by the Company during the Due Diligence process and may be requested again by the Company at any time.

Registration Information

Voluntarily Disclosed Information

Device Data

To provide you with our services, we ask for your name, email address, and phone number at the registration stage.

This is information we collect from your device, including your IP address, unique identifiers, and other information related to your activities when using the Company’s services.

When using our services, including any communication with us, we collect information you voluntarily provide about yourself.

2. USE OF PERSONAL INFORMATION

The Company uses clients’ personal information only to the extent necessary to ensure the quality of service and safety of its clients. This information helps the Company improve its services, tailor website browsing capabilities, and allows it to inform clients about additional products, services, or promotions relevant to the clients. In this regard, clients hereby agree to the use of this information for such purposes.

It should be noted that the Company may anonymize or de-identify collected information that, by itself, cannot identify you personally. Additionally, any combination of personal and non-personal information will be considered personal information and processed as such while remaining combined. Personal data is stored for the duration of contractual relationships and, after termination, for 5 years, and 7 years for taxation purposes.

PROTECTION OF PERSONAL INFORMATION

Any personal information provided by the client to the Company will be considered confidential and will only be shared within the Company and its subsidiaries. It will not be disclosed to third parties, except in cases of regulatory requirements or legal proceedings. If such disclosure is required by law or at the request of any regulatory authority, the information will be disclosed on a "need-to-know" basis, unless the regulatory authority requires otherwise. In such cases, the Company is obligated to inform the third party of the confidentiality of the information.

Affiliates and Partners

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The Company may share information with affiliated entities if such an entity reasonably requests such information to provide products or services to its clients. The Company may also share information with partners, affiliates, and associated companies to offer additional similar products and services that meet the clients’ needs, but only if the clients have granted the Company permission to do so.

The Company reserves the right to disclose personal information to third parties if required by law, regulatory bodies, or other government authorities. The Company may also disclose information necessary for credit institutions or payment systems, if reasonably required to provide services to the Company and/or its clients.

The Company does not sell, license, or disclose personal client information to third parties, except as described in this policy.

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Furthermore, the Company may engage third parties to assist in performing certain internal functions, such as processing accounts, fulfilling orders, customer service, customer satisfaction surveys, or other data collection activities related to the Company's business. The use of such disclosed information is strictly limited to the execution of these purposes and is not allowed for any other purposes. All third parties with whom the Company shares personal information are required to protect such personal information in accordance with applicable law and in the same manner and to the same extent as the Company. The Company will not share personal information with third parties that it believes do not provide an adequate level of protection for their clients.

For purposes of using your personal information, the non-affiliated third parties may include:

Service providers and consultants contracted to provide services such as administrative, IT services, analytics and digital marketing optimization, financial, regulatory, compliance, insurance, research, or other services;

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Payment systems and banks processing your transactions;

Non-Affiliated Third Parties

Auditors, contractors, or other consultants conducting audits, assisting, or advising on any of the Company’s business objectives.

3. CONTACTING CLIENTS

From time to time, the Company may contact clients by phone or email to provide additional information about the Company and financial market trading.

Client Rights

The Company uses all possible means to comply with and protect the confidentiality of its clients. At any time, a client may contact the Company to request:

The Company may, in certain cases, contact clients by phone or email to inform them of unique promotional offers provided by the Company to its clients. Anyone wishing to opt out of further contact with the Company has the right to unsubscribe from receiving such promotional offers at any time. Upon unsubscribing, the Company will remove your contact information from its marketing mailing list.

Marketing

Limitation of Liability

The Company is not responsible for the privacy policies or content of the websites it links to and does not control the use or protection of information provided by clients or collected by these websites. Whenever a client clicks on a link to a third-party website or a linked website, they may be asked to go through a registration process or provide other personal information. Please note that such information is recorded by the third party and is governed by the privacy policy of that third party.

If you disagree with how we process your personal data and/or wish to exercise any of your aforementioned rights, please contact us by emailing info@onfin.io, and we will respond within 14 calendar days. If you have unresolved issues, you have the right to file a complaint with the appropriate data protection authority.

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The right of access, request for a copy, correction, or deletion of any personal information that the Company has collected and that is subject to processing, as well as methods of obtaining data, reasons for processing, categories of data processed, and the basis for automated data processing in the system;

The right to restrict processing. You have the right to request the restriction or exclusion of your personal data. The Company may store personal data to comply with laws and regulations but will not use it.

The right to object. You have the right to object to the processing of your personal data. The Company may continue processing in accordance with laws and regulations.

The right to withdraw consent. If we have obtained your consent to process your personal data, you may withdraw this consent at any time. In this case, the Company will be forced to terminate its professional relationship with you within 10 business days.

The right to data portability allows you to receive and reuse your personal data for your own purposes across different services. The Company provides this information free of charge; however, in case of abuse of this right, we may charge a reasonable fee proportional to your request.

The right to erasure. You have the right to request the deletion of your personal data. Please note that the Company may refuse to comply with your request based on other legal obligations imposed on the Company, and we may need to retain information that you provided.

4. COOKIES

The Company uses cookies to ensure the security of client trading operations and to enhance the effectiveness of the website. The cookies used by the Company do not contain any personal or confidential information.

Please note that you can delete cookies by following the settings in your browser, but disabling cookies may limit your online experience, as some features of the services we provide may function poorly.

The Company may provide website usage statistics to reputable advertising and affiliate marketing companies. Please note that the information collected by these advertising companies cannot personally identify you. To manage and improve the website, the Company may use third parties to track and analyze website usage information and statistics. A third party may use cookies to track behavior and may set cookies on behalf of the Company. These cookies do not contain any personal information.

The types of cookies used by the Company:

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"Persistent cookies" – Read-only cookies on our site, stored on your device for a fixed period and not deleted when the browser is closed. We use these cookies to recognize who you are, allowing us to determine your preferences when you log in next time.

"Session cookies" – These are stored only during the browsing session, ensuring normal use of the system, and are deleted when the browser is closed.

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5. POLICY UPDATES

The Company reserves the right to update this policy from time to time. If the Company makes significant changes to this policy, including the principles of collecting, processing, or using clients' personal information, the revised policy will be uploaded to the Company’s website. In this regard, clients hereby agree to accept the placement of the revised policy in electronic form on the website as actual notice from the Company. Any disputes related to this policy are subject to notification and regulation in accordance with the Client Agreement. The Company encourages clients to periodically review this policy for up-to-date information on the collection, processing, and disclosure of information by the Company in accordance with the provisions of this policy.